Use of the Site

 Account: To access certain features of the Site, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

 Prohibited Activities : You agree not to :

• Use the site for any unlawful purpose.

• Engage in any activity that interferes with or disrupts the Site.

• Use any automated means to access the Site for any purpose.

• Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity

Products and Orders

 Product Descriptions: We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.

Pricing: All prices are subject to change without notice. Prices may include applicable taxes and shipping charges, as indicated at the time of purchase.

Orders: By placing an order through our Site, you agree to pay the total amount specified in the order. We reserve the right to cancel or refuse any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud.

Shipping: We will make reasonable efforts to deliver your order within the estimated timeframe. However, we are not responsible for any delays or damages caused by the shipping carrier.

Cancellation and Refund Policy

At Ulsha.com, we strive to ensure your satisfaction with our products and services. If, for any reason, you are not satisfied with your purchase, you can find our cancellation and refund policies below :

• Order Cancellation: You can cancel your order within 6 hours of placing it. After this timeframe, we may have already begun processing your order and may not be able to accommodate cancellation requests.

• How to Cancel: To cancel your order, please contact our customer support team at support@ulsha.com or reach out our site on your Order Page with your order details. We will confirm your cancellation and process any applicable refunds.

• Exceptions: Certain products may not be eligible for cancellation, such as perishable goods, custom-made products, or items marked as non-cancelable.

  Refund Policy

  Eligibility for Refunds: To be eligible for a refund, the following conditions must be met:

  • The item must be unused and in the same condition that you received it.

  • The item must be in the original packaging.

  • The return request must be made within 3 days of receiving the product.

    • How to Initiate a Refund: To initiate a refund, please contact our customer support team at support@ulsha.com with your order details. We will provide instructions on how to return the product to us.

    • Processing Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within seven days.

    • Shipping Costs: You will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

      Damaged or Defective Items

      1. Reporting Issues: If you receive a damaged or defective item, please contact us immediately  with details of the product and the issue.

      2. Resolution: We will arrange for a replacement or refund for any damaged or defective items.

Shipping And Delivery

We are committed to delivering your orders in a timely manner. Below is our standard shipping and delivery timeline to help you know when to expect your purchases:

1. Order Confirmation:
– After placing your order, you will receive an email confirmation within 15 minutes.

– Your order will be processed within 24 hours.

2. Order Processing:
– All orders are processed within 1-2 business days (excluding weekends and holidays).
– You will receive a notification once your order has been shipped.

3. Shipping Methods and Delivery Times:
– Standard Shipping: 6-7 business days

4. Shipping Charges:
– Standard Shipping: Free for orders above ₹599; A charge ₹50 for orders below ₹599

5. Delivery Tracking:
– Once your order is shipped, you will receive a tracking number via email.
– You can track your package through our website or the courier service’s tracking system.- 

7. Delays and Issues:
– While we strive to ensure timely delivery, there may be occasional delays due to unforeseen circumstances.
– If your order is delayed or there are any issues, please contact our customer support team at support@ulsha.com or call us 9080898505

Intellectual Property

Ownership: All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Ulsha.com or its licensors.

Limited License: You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal and non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works based on the Site.

Limitation of Liability

Disclaimer: The Site and its content are provided on an “as-is” and “as-available” basis. We make no representations or warranties of any kind, express or implied, regarding the Site, including but not limited to its accuracy, reliability, or availability.

Limitation: To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site.

Indemnification

You agree to indemnify, defend, and hold harmless to Ulsha.com and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses arising out of or in connection with your use of the Site or violation of these Terms.

Changes to Terms

We reserve the right to modify or update these Terms at any time, in our sole discretion. We will notify you of any changes by posting the new Terms on the Site and updating the “Last Updated” date. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Ulsha.com, Email: support@ulsha.com.com

Address: 11/219, Kamaraj Nagar, Kommadikottai Sub post office, Satankulam (Taluk), Tuticorin District, Pincode – 628653